Insurance and Third Party Coverage
We are a private pay office and do not accept private health insurance, Medicare, Medicaid, Workers Compensation cases, or motor vehicle accident insurance cases. Payment in full is expected at the time of service. We do not submit claims to insurance companies or third party payers, but we are happy to provide you with a superbill that you may submit to your insurance company if your policy provides coverage for our services.
One of the many benefits of working with us and outside of the confines of the health insurance industry is complete transparency of the costs associated with your care. Initial consultation fees include the fees we pay for setting up your secure patient portal and the administrative time to get you onboarded with our practice. It is very reasonable to ask exactly what costs will be incurred during the course of your treatment before making an appointment with us, and we welcome your call or email inquiry.
When reviewing the below, please note some services are billed in units of time. One unit of time is ≤ 15 minutes.
|Free Phone Consultation or “Meet and Greet” Consultation|
|In-person or virtual visit of ≤ 15 minutes in duration. This is a brief visit prior to scheduling an initial consultation where you can ask some questions, learn about our services, and find out if our practice is right for you.|
|DIRECT CARE: IN-OFFICE AND VIRTUAL (TELEMEDICINE)||Initial Consultation||Follow Up Visits|
|Functional Medicine Lab Fees||Actual cost set by lab||Actual cost set by lab|
|Functional Medicine Lab Result Analysis Fee||$50.00 per unit*||$50.00 per unit*|
|Functional Medicine Lab Result Interpretation Fee||$50.00 per unit*||$50.00 per unit*|
|Acupuncture & Integrative Medicine||$275.00||$120.00|
|Self Care Consultation||Included||$25.00 per unit*|
Self care consultation consists of guidance regarding use of herbs, supplements, therapies, exercise, diet, and all other self care and health maintenance strategies; provided in person, via telephone, video visit, and by all other electronic means. $25.00 per unit* (one unit is ≤ 15 minutes).
|INDIRECT CARE: IN-OFFICE AND VIRTUAL (TELEMEDICINE)|
|Correspondence, Assistance, Communication, and Care Planning: Treatment planning, care coordination, consultation with and referral to other health care providers, travel, assistance with completing Check-In, completion of forms for the benefit of the patient or on the behalf of the patient, assistance with laboratory services, and all other indirect support and care provided for the benefit of the patient or on behalf of the patient. Indirect care may be provided in person, via telephone, video visit, and by all other electronic means. $25.00 per unit* (one unit is ≤ 15 minutes).|
Cost of Services
We value the time we spend with you and don’t want an insurance company inserting itself into our relationship, dictating how much time we can spend with you, or telling us what we can or cannot do for you. The insurance driven delivery of healthcare has unfortunately left many patients dissatisfied with the rushed and superficial approaches they often encounter, while also leaving many healthcare providers unhappy because they cannot practice medicine in the way they intended — in the best interest of the patient.
For this reason, we charge our fees directly to you. Cutting out the “middle man” in this way allows us to charge less, while also spending more time with our patients. This is fair and beneficial to all concerned: a win-win!
When reviewing the cost of services, keep in mind that cost is relative to time spent on individual case review, evaluation, diagnosis, and treatment planning; a provider’s level of education and years in practice, licensure and board certifications, specialty designations, additional certifications, and areas of expertise.
The cost for tests are set by the lab from which they are ordered, and we can provide the exact cost information during your visit and prior to ordering tests for you. Generally, costs range between $200 and $700 per test. Some of the most commonly ordered tests include genetic testing, food or environmental sensitivity and allergy panels, mold and toxin panels, autoimmune panels, Lyme and tick borne disease panels, oxidative stress panels, metabolic function panels, and hormone panels.
We partner with Rupa Health for lab testing. Their policies regarding use of private insurance for lab testing can be found here. They will provide assistance with superbills upon request if you would like to seek reimbursement directly from your insurance plan. Laboratory fees may be paid with HSA cards, FSA cards,, or a three month interest free payment plan.
To view your current and past invoices, you may scroll to the bottom of the “documents” tab in your secure portal. Please arrive with exact cash payment, a check written for the exact amount to “AIMA of Nashua PLLC”, a contactless credit card or proximity pay (Apple Pay, Samsung Pay, Google Pay, or Fitbit Pay) device, or a chip or swipe enabled credit or debit card.
We accept VISA, Mastercard, Discover Card, American Express, Care Credit, Flexible Spending Account (FSA) cards, and Health Savings Account (HSA) cards. For telemedicine (virtual) visits, please remit secure payment online in advance. Payment in full is expected in advance of services. Failure to remit payment will result in cancellation of your visit. You will be charged $50.00 for any form of payment not honored by the bank.
We are not, by choice, “in-network” with any insurance plan. We will provide you with a superbill upon request if your insurance plan offers “out-of-network” coverage and you would like to seek reimbursement directly from your insurance plan. A superbill is an itemized list of services rendered, including diagnosis codes and medical billing codes. Please contact your health insurance company or refer to your policy for inquiries about benefits and coverage.
Secure electronic payment may be rendered via Square by using the link provided in your appointment confirmation email. You may also render payment:
- Via mobile pay (Apple Pay, Samsung Pay, Google Pay, and Fitbit Pay)
- With a contactless proximity pay enabled credit card
- With a chip enabled credit card or debit card
- With a magnetic stripe enabled credit card or debit card
- Via cash or check
Cancellation and Late Arrival Policy
We ask for a 24-hour cancellation notice in order to accommodate other patients, and to provide you with the best possible results in a manner that is timely and cost effective for you. If you cancel or reschedule with less than 24 hours notice, you may be charged your entire appointment fee. If you cancel or miss two appointments in a row, you may be discharged from our services. If you return and are readmitted for care, you may be charged the initial visit fee for your first visit. You may be asked to reschedule your appointment if you arrive more than 15 minutes after your scheduled appointment time.
This policy is enforced strictly for a number of reasons. For instance, given proper notice we can fill the vacancy with another patient who is in need of care, but may have had to wait due to a full schedule. We often have a waiting list and a missed appointment means a waste of valuable care. We receive messages 24 hours a day, seven days a week. All messages are time and date stamped.
We strive to return all phone calls before the end of each business day. In order to accomplish this, we must limit our callbacks to five minutes. If your concerns cannot be addressed in that time frame, an office or telemedicine visit may be scheduled in order to best meet your needs.
Office hours are Tuesday through Thursday from 10:00AM to 5:00PM. Please call our office at 603-718-8328 to schedule an appointment, or click the button below to book your appointment online.
Are you waitlisted for an earlier appointment?
Patients who have completed and submitted the paperwork and who are waitlisted for an earlier appointment will be given priority for earlier appointments that become available. Completing and submitting your paperwork ahead of time is evidence of investment in your own health and serves you best by allowing us adequate time for thorough review before your visit. Please enroll in or access your secure patient portal below and submit your forms as soon as you can, and no later than 24 hours before your appointment. We look forward to seeing you soon!