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Patient Portal

Welcome

Thank you for visiting Acupuncture and Integrative Medicine Associates of Nashua!

We utilize a functional integrative approach that incorporates the best of modern conventional medicine techniques (also called allopathic or Western medicine) along with time-tested traditional medicine practices and ancient East Asian medicine. 

At AIMA of Nashua, you can expect a patient-centered approach that takes into consideration your biological individuality. We strive to discover and address the “why” or underlying cause of symptoms and disease. We design individualized goal oriented therapy targeted to address the root disorder, restore or improve your function, and maximize your independence in self care and maintenance — in addition to relieving your symptoms.

Our care is characterized by trust and collaboration between provider and patient; a mutual investment in reaching your goals. We value integrity, clinical excellence and compassionate care.

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We remain committed to your health and safety.

CDC Standard Precautions and NH Universal Best Practices utilized to mitigate risk of COVID-19 and other transmissible diseases are routine everyday practice at AIMA of Nashua, PLLC.

The level of community transmission of COVID-19 in Nashua changes frequently throughout the pandemic as new variants emerge, and we are following the CDC and City of Nashua Public Health Recommendations for public health safety.

We are grateful for your assistance, compliance, and understanding throughout the many changes and challenges during the COVID-19 pandemic. We appreciate you and sincerely thank you for your cooperation, patience, and perseverance. We will get through this together!

What you need to know:

  • Masks will be required when visiting the office, regardless of COVID-19 vaccination status.
  • Our waiting room is open, and no more than three persons will be allowed in the waiting room at one time.
  • Online Check-In must be completed at least 24 hours prior to your appointment.
  • If you have symptoms of common cold, flu, COVID-19, or flu-like illness, please stay home and call your PCP or the state hotline at 2-1-1 for guidance.
  • If you are fully vaccinated and have been exposed to a household contact with suspected or confirmed COVID-19, get tested 3-5 days after exposure and stay home for 14 days or until you receive a negative result.
  • Please use hand sanitizer upon arrival, and let us know if you’ve recently had symptoms of common cold, flu, COVID-19, or flu-like illness.
  • No more than two persons will be allowed in an exam room.
  • Frequently touched surfaces are disinfected between each patient visit and at the end of the day.

Frequently Asked Questions:

What are the symptoms of common cold, flu, COVID-19 or flu-like illness for which I should stay home and call my PCP or the state hotline 2-1-1 for guidance ?  Sneezing, runny nose, congestion, scratchy throat, sore throat, cough, loss of taste or smell, fever, chills, shaking with chills, fatigue, malaise, new shortness of breath or difficulty breathing, new headache, new body aches or muscle pain; new skin changes or rash, new nausea, gastrointestinal upset, abdominal pain, vomiting, or diarrhea; delirium or confusion.

Will I have to wear a mask if I am fully vaccinated? Yes. All patients and visitors to our office may not yet be fully vaccinated, and we have a number of patients with risk factors for severe COVID-19 should they become ill. All people, regardless of vaccination status, should wear a face mask while in any public indoor setting in Nashua, and in any other area with substantial community transmission. This is especially important for people who are not fully vaccinated, have a weakened immune system, have an increased risk for severe disease, or for anyone who has a household member who is unvaccinated, immunocompromised, or at increased risk of severe COVID-19.

Will I have to do the Check-In before every visit?  Yes. We ask you to participate in your own care in this way for several reasons: it serves as an infectious disease safety measure and mitigates risk of COVID-19 and other transmissible diseases by decreasing overall time in the office and reducing discussion at the time of your visit; your active involvement boosts your success in meeting treatment goals; and completing it facilitates individualized and complete care during your visit. The Check-In questionnaire is always available in your secure patient portal, via a quick link in your appointment confirmation email that does not require signing into your portal, and you can also call it in verbally to us at 603-718-8328. Please thoughtfully complete and submit it to ensure all questions are answered and all concerns are addressed at the time of your visit. Failure to submit Check-In may result in your appointment being rescheduled.

Should I bring my COVID-19 vaccination card or a copy of it?  Yes. We will scan it into your electronic health record, but it is not required to visit the office. And we’ll be happy to provide you with a copy of it to keep in your wallet so you can keep the original safe at home.

What infection control procedures do you follow?  CDC Standard Precautions and NH Universal Best Practices utilized to mitigate risk of COVID-19 and other transmissible diseases are routine everyday practice at AIMA of Nashua, PLLC. This includes: encouraging use of face masks when deemed necessary, good and frequent hand hygiene, cleaning and disinfection of frequently touched surfaces between patients, limiting shared objects, pre visit Check-In and health screening, telehealth services, social distancing and reducing physical contact, improving ventilation, and isolation or quarantine when deemed necessary.

What are your office hours for in-person appointments?   Tuesday through Thursday from 10am – 5pm. Visits are by appointment only and we have a 24-hour cancellation policy. Please call us at 603-718-8328 to schedule, reschedule, or cancel an appointment.

We look forward to seeing you!

 

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HEALTH ALERT – If you have these symptoms: Sneezing, runny nose, congestion, scratchy throat, sore throat, cough, loss of taste or smell, fever, chills, shaking with chills, fatigue, malaise, new shortness of breath or difficulty breathing, new headache, new body aches or muscle pain; new skin changes or rash, new nausea, gastrointestinal upset, abdominal pain, vomiting, or diarrhea; delirium or confusion – DO NOT ENTER THE OFFICE. Please call 603-718-8328 to reschedule your appointment. Go directly home and call your primary care provider or the state hotline at 2-1-1 for guidance. For any emergency, call 911.

Please call the Nashua COVID-19 Hotline at 603-589-3456 for questions regarding COVID-19, and call the Nashua Department of Community Health Services at 603-589-4500 for questions about other infectious diseases.